Frequently Asked Questions

For Parents/Caregivers

How do we start the process of getting services? + -

Call the office, your local regional center, or your insurance carrier.

How long will it take before we start services? + -

Services should start about 60 days after intake information is given.

Will I learn the techniques that are being used? + -

Yes! During treatment there is a parent training portion where skills are taught during or outside of the session.

What types of services does MASS provide? + -

We provide services in the following settings: In Home, Telehealth, Community based services (indoor playgrounds, extracurricular activities, grocery stores etc.)

Are ABA services only for Individuals diagnosed with ASD? + -

Not at all! Services can be provided to children 2-21 years old with autism, Developmental Disabilities, or specialized Behavioral needs. For more information contact our office.

How would you describe your organization's approach? + -

We are an organization, fostering a friendly atmosphere where everyone is treated with respect and support. We strive to assist every staff member reach their full potential.

How do you ensure quality services? + -

We prioritize ongoing training and professional development for our team members to ensure high-quality services and continuous hands on learning opportunities.

For Aspiring Behavior Technicians

Is there a billable requirement? + -

No, there are no clients and hours are based on staff availability. It’s only required that all staff keep their availability for at least 6 months.

Are there opportunities for growth in the company? + -

Yes, we offer opportunities for growth and personalize positions based on staff goals in order for them to reach their full potential.

Do you provide RBT (Registered Behavior Technician) training? + -

Yes, we offer RBT training to equip individuals with the necessary skills and knowledge.

Is there flexibility in scheduling sessions? + -

Absolutely! We understand the importance of flexibility in achieving personal goals. Our flexible schedule accommodates individuals, such as students, allowing them to progress while managing other commitments. For instance, if someone is in school, we can accommodate her by arranging extra sessions during her free time.

What qualifications do I need to become a Behavior Technician? + -

To become a Behavior Technician, you generally need:
  • A high school diploma or equivalent.
  • Completion of a 40-hour RBT training course.
  • Passing the RBT exam administered by the Behavior Analyst Certification Board (BACB).
  • A clean background check.

Do I need any prior experience? + -

While prior experience in working with children or individuals with disabilities is beneficial, it is not always required. We provide comprehensive training to equip you with the necessary skills to succeed in this role.

What training and support does MASS Services provide? + -

MASS Services offers:

  • Comprehensive RBT training programs.
  • Ongoing supervision and support from experienced BCBAs.
  • Regular professional development opportunities.
  • Access to a supportive team environment

What are the working hours and conditions? + -

Working hours can vary depending on the client's needs and your schedule. Sessions are typically conducted in the client's home, school, or community settings. Flexibility and reliability are key components of the role.

How do I apply for a Behavior Technician position at MASS Services? + -

You can apply by visiting our Careers Page on our website, where you will find current job openings and application instructions. Please submit your resume and a cover letter detailing your interest in the role.

What are the career advancement opportunities? + -

As a Behavior Technician, you can advance your career by gaining more experience, obtaining additional certifications, and pursuing higher education in the field of ABA. Potential career paths include becoming a BCBA or a clinical supervisor.

What skills are essential for a Behavior Technician? + -

Key skills include:
  • Strong communication and interpersonal abilities.
  • Patience and empathy.
  • Attention to detail for accurate data collection.
  • Problem-solving skills.
  • Ability to follow treatment plans consistently.

What makes MASS Services a great place to work? + -

At MASS Services, we are dedicated to making a positive impact in the lives of our clients and their families. We offer a supportive and collaborative work environment, opportunities for professional growth, and the chance to be part of a team that values compassion and excellence.

If you have any additional questions, please feel free to contact us at or (909) 660-0097. We look forward to hearing from you and potentially welcoming you to our team!

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